Resident Services Made Simple

Everything you need to manage your rental in one place.
Pay rent, request repairs, update your information, get resident support, or contact AJIL Living.

Choose the service that matches what you need.
Please submit routine repair requests and resident-support matters through the website rather than by text message.

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Pay Rent Online

AJIL Living residents can securely pay rent and review payment information through Apartments.com.

Pay Rent Through Apartments.com
Payment Notice: Rent payments must be submitted through Apartments.com unless AJIL Living provides different written instructions.

Keep Your Information Current

AJIL Living periodically reviews its tenant records to ensure they remain accurate. If you receive a notice or introduction letter from AJIL Living, please complete the Tenant Information Update Form with your current contact and household details.

Complete Tenant Information Update Form

This is not a new rental application.

To Help Us Respond Faster!

Please review the checklist below to help us respond as quickly as possible.

  • Describe the problem as clearly as possible.
  • Tell us which room or area is affected.
  • Upload clear photos or a short video if available.
  • Report active water leaks immediately.
  • Do not attempt electrical, plumbing, roofing, or HVAC repairs yourself.
  • Submit a separate request for each repair issue.
Important: Please do not submit the same repair request multiple times. If you need to follow up, use your confirmation number.

Submit a Repair Request

Use this form to report a repair or maintenance problem involving your rental home. Submitting complete information helps AJIL Living review the problem and coordinate the appropriate repair.

⚠ Emergency or Urgent Problem?

  • Call 911 for fire, crime, medical emergencies, gas smells, or immediate danger.
  • For urgent property damage, submit the repair form below AND call AJIL Living.

AJIL Living Urgent Line:

662.876.0655

Repair Request Form

✅ Repair Request Submitted

Your confirmation number is:

Please save this number. AJIL Living will review your request and contact you if additional details are needed. A copy has been sent to your email.

Attach photos or short videos showing the problem (optional).

Get Resident Support

Use this form for lease questions, document requests, payment records, management contact requests, move-in or move-out matters, and other non-repair needs. Do not use this form for repair requests.

Resident Support Form

✅ Resident Support Request Submitted

Your confirmation number is:

Please save this number for your records. A copy has been sent to your email.

Attach any relevant documents, photos, or notices.

Frequently Asked Questions

Rent payments are submitted through Apartments.com.
Use the AJIL Living Repair Request form on this website.
No. AJIL Living repair requests must be submitted through the AJIL Living Repair Request form on this website.
Routine repair requests should be submitted through the online form so the request can be documented and tracked.
You will receive a confirmation number. AJIL Living will review the request and contact you if additional information or access is needed.
No. Use your original confirmation number when following up on a repair request.
Repair Request is for maintenance problems in your home. Resident Support is for lease questions, document requests, payment records, management contact, move-in or move-out matters, and other non-repair needs.
Call 911 for fire, crime, medical emergencies, gas smells, or immediate danger. For urgent property damage, submit the repair form and call AJIL Living at 662.876.0655.

Contact AJIL Living

Use the appropriate online form whenever possible so your request can be documented and routed correctly.

📧 Email

info@ajilliving.com

📞 Telephone

662.876.0655

For urgent property problems or emergencies only.

Resident Communication Guide

  • Pay rent through Apartments.com.
  • Submit repairs through the Repair Request form.
  • Submit lease questions or non-repair support requests through the Resident Support form.
  • Call for urgent property problems or emergencies only.

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